Frequently Asked Questions?

Q. How long do you take to fulfil and deliver an order?
A1. Non Personalised:
  • Spirits/ Liqueurs - 3 to 5 working days
  • Wines/ Champagne - 10 working days
A2. Personalised:
  • 10 working days - customer to apply the labels (self adhesive)
  • 21 working days - warehouse staff to apply the labels


Q.
My wedding is in sometime away from now, should I order now?
A.
You can save disappointment should our order books be full at peak times.This means that you have fewer things to worry about with regards to the big event.

Also you can save money by avoiding the inevitable budget and inflation price rises.

In these circumstances you can secure your miniatures at today's prices, and we can diarise delivery for 21 days prior to the event.



Q.
What is the minimum order I can order?
A1.
Non Personalised - no minimum
A2. Personalised Miniatures - 12 miniature bottles of any one spirit or wine, e.g. 12 of whisky, 12 of brandy, etc.

Q.
Can I have a mixture of label designs on my wedding favour bottles?
A. You can have one design per 12 bottles ordered.

Q.
Can I have a special photograph inserted into my label design?
A. We are more than happy to insert your image.
  • We have most venue, family crests, tartans, etc, images on file.
  • Failing this, you can either E-mail us the image as an attachment, or post to us the photo for scanning.


Q.
Can I see the labels prior to them being printed?
A.
We send a label proof, within 48 working hours, via E-mail, prior to printing for your approval.

Q.
Can I have a label design of my own, rather than use the suggested design templates illustrated on your web site?
A. We are happy to use your own design.

Q.
Does it say on the label the type of drink in the bottle?
A. The label will reflect the contents of the bottle, i.e. "Specially Selected Whisky", "Specially Selected Wine", etc.

Q.
Do you charge any extra for the artwork I require?
A
. We do not charge beyond those prices displayed on our website. The prices quoted include the miniature bottle you select and all the artwork; this is part of the service. Q. How are you able to offer your personalised miniatures at such a low price?
A.
We traditionally only offer one premier brand of miniature whisky, spirit or wine. This allows us to buy in bulk and to negotiate for the best prices from our suppliers, and to pass these savings on to you the customer.

Q.
What brands do you supply for the wedding favour bottles?
A.
Whilst most guests prefer to keep their miniatures as treasured keepsakes of your special day, rather than drink them, it is good to know that the contents of your miniature bottles are of the best quality from the finest distilleries and wineries in the world.

Q.
What are the miniature bottles made of ?
A.
Our personalised miniatures are traditional glass bottles However some of the "off the shelf" branded miniatures are PET (plastic) bottles.


Q.
What methods of payment do you offer?
A.
You can pay by cheque, or use your credit/ debit card at our shop.

Q.
Do you offer discounts on your personalised miniatures?
A. We offer further discounts please refer to the table guides.
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